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Posted: Wed Jan 06, 2010 7:58 pm
by andy9848
Hi,
I ma looking at using this comapny as need to get a new car, just wondered if anyone had used and had any feedback ?
I have seen them recommended on here a long while ago and just wondered
Andy
Posted: Wed Jan 06, 2010 8:03 pm
by Julie
We use Duncton Andy - have had a car on lease with them for just over a year and are very happy with the service.
We found their customer care great and have had no problems whatsoever ( touch wood).
We did use a broker to get our deal as hubby does a lot of mileage, but its just as easy to go direct to Duncton.
After chosing the car we had to pay the equivalent of 3 months payments and we chose to pay a delivery fee to have the car delivered rather than us collecting it. All the paperwork was done via email and as I said we were very happy with the service.
Hope this helps.
Posted: Wed Jan 06, 2010 8:07 pm
by andy9848
Julie,
Many thanks a great recommendation , can you explain the bit about broker ??
basically i have found a car at a dealer i like but do a few miles as well so dont know if will be acceptable
Andy
Posted: Wed Jan 06, 2010 8:13 pm
by Julie
Andy - Melanie Giles put us in touch with someone who basically took all our details and found the best deal for us. I believe he claimed a commission form Duncton, certainly didn't cost us anything.
When we looked ourselves, the norm seemed to be 10k miles, we needed 20k miles per annum. Using the broker gave us piece of mind that we were getting the right deal for us. At the time we had spent thousands on repairs for a car so couldn't afford to get it wrong.
Its always worth talking to the dealer and trying to strike a deal with regards to the mileage.
Posted: Wed Jan 06, 2010 8:21 pm
by andy9848
Julie,
thanks, i will contact Duncton and see how i get on, may contact you for broker details in the future if needed , appreciate the feedback
Andy
Posted: Wed Jan 06, 2010 8:25 pm
by Julie
Glad I could of some help Andy.
Good luck xx
Posted: Wed Jan 06, 2010 8:33 pm
by kallis3
Posted: Wed Jan 06, 2010 9:09 pm
by MelanieGiles
I'm happy to provide details of the chap Julie is referring to if that helps as well.
Posted: Sat Jan 09, 2010 5:42 pm
by wen
Thumbs up from me for Duncton too. Been with them just under a year, sign-up process was simple, and had no problems (touch wood also) since!
One thing to mention: Up until recently, they did not have any arrangements with the credit reference agencies, so there was no proof on your credit reports that you were making payments! However, I was told by them back in November that an agreement with Equifax had been arranged and they were shortly commencing account information sharing.
Posted: Sat Jan 09, 2010 7:43 pm
by Adam Davies
Hi
Just to add to the list, I too have a car through Duncton and have had no issues with them at all.
They are a very professional outfit
Regards
Posted: Sun Jan 10, 2010 3:04 pm
by northumbrian69
My car is getting old and tired and it is a constant source of worry that it will break down and die, I have looked at Duncton's website and unless I'm mistaken the cheapest deal you can get is >£200/month.
How do you raise the 3 months advance payments and then afford the monthly payments, I most certainly couldn't afford any extra expenditure in my IVA, the only way I could do it would be by reducing my IVA payments,I can't see my creditors agreeing to a £200/month reduction, how does it work, I,m confused [?][?][?]
Posted: Sun Jan 10, 2010 3:16 pm
by MelanieGiles
This could still be a better option for you than letting the IVA fail - as how will you manage to get to and from work without a car? Could you manage to cope by just using public transport for instance?
Posted: Sun Jan 10, 2010 4:16 pm
by kallis3
You can always request a payment break as well to get the deposit together.
Posted: Sun Jan 10, 2010 4:42 pm
by back on track
thats what i want to know
you miss 3 months payments to fund the deposit then how do you pay the monthly hire fee?
if it was not in the original proposal and you didnt have a hire car in the first place thats covered by the proposal how can these funds be found?
Posted: Sun Jan 10, 2010 5:19 pm
by kallis3
I honestly don't know what to suggest other than to speak to your IP and see what they say.