www.iva.co.uk

we applied to a firm called goodbye2debt this firm rang me saying they were a goverment help line last monday a man from this firm came and took paper work from me and since then we are unable to contact them both thier phone lines and e mail is saying the is no such place i am worried about the information they have and what they may do with it , i thought it strange when he called as i thought it was a consulation on the best way forward and the letter he showed with thier details i now discover he must have taken with him.

This is terrible - do you have any details regarding this firm or individual?


Try and get everything back from them. Have you given them any money or credit card payment?

You need to see or discuss matters with a proper professional.

You need to have a chat with an IP and give him/her details of all your personal and financial circumstances and particulars.

Visit www.iva.com for reviews on firms and practitioners and select one or two to have a chat with.

They will give you the appropriate advice and it is free.

Let us know how you get on.


*David - I've deleted the link as we don't want to advertise this sort of firm on here.*

Do you know of Gill Wrigley David?

If you have handed over any money or bank account/credit card details I would contact the police asap.

Sounds like a chewing gum...

Jokes aside very serious issue.

I have heard of Gill Wrigley - this was the practitioner/supervisor that set up my IVA. The company this person is associated with is Tenon Debt Solutions (formally Haines Watts) in Manchester. Should I be worried about this person as I have been paying money to them for just over 2 years now...

I am with Tenon and I dont think you should panic Vickilou,I assume you have heard from them during your 2 years(annual reviews etc)?

Yes, they do keep in touch regularly. How do you find them? I don't think they are particularly sympathetic or understanding. I haven't heard anything back about my 2 year review and I sent all the paperwork off 2 months ago!

its a funny thing but i have just had aphone call from someone called helen from tenon debt solutions who says she has all my paperwork,when i said i was panicing as the contactacs for goodbye2debts did not seem to excist, she didnt seem that surprised ,has she been reading this forum. i just hope i am not jumping out of the frying pan into the fire

Most important thing is to feel comfortable with your IP. I would visit www.iva.com for some reviews and contact another couple of IPs and see who you feel happier with. David and Melanie both come highly recommended by the forum.

You may find that they have been monitoring the forum!

If you are really not happy with them then I do suggest that you try someone else. The professionals on here come highly recommended.

You will be with a firm for a long time so it is advisable that you are totally confident with them.

I know Gill Wrigley and don't panic. She sits on the Debt Resolution Board with personal responsibilty to creditor liason. She is a good egg!

Thays good to hear David, I am with Tenon and Gill Wrigley is my IP. Though it's early days for me I have found them helpful and supportive.

I am with tenon, but started with DFD, i am with tenon from bolton,(very good)big firms must be selling jobs on

This is indeed an interesting post.

David - why would a company owned by Tenon, and a member of the DRF, hold themselves out to be a government help line?

Not sure but will ask.