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Posted: Sun Jul 19, 2009 7:11 pm
by kallis3
Good luck from me as well.
Posted: Wed Jul 22, 2009 11:20 am
by johnt
Just had fantastic news!
Had a phone call from my IVA firm, the representative explained that they have had a call from my IP and have been told to reduce the levels back to the originaly agreed amount. They even went as far as saying that some changes would need to made for front line staff as to how cases such as this are handled.
Thanks so much for all your help, I'm confidant my wife and I can now cope with the IVA through to it's end now!
Posted: Wed Jul 22, 2009 11:26 am
by Michael Peoples
Great news John and nice to see the IP firm making changes to ensure such a mistake does not recur. Well done.
Posted: Wed Jul 22, 2009 12:43 pm
by Adam Davies
Hi
Just shows how important it is to choose an IVA provider with a line straight to the IP or at least someone with a good knowledge of the process
Regards
Posted: Wed Jul 22, 2009 1:05 pm
by johnt
Thanks again to everyone especially Andy and Melanie.
I wouldn't have had the confidance to approach my IP without their advice. This will make a significant difference to both myself and my wife.
Posted: Wed Jul 22, 2009 1:35 pm
by MelanieGiles
Another great success for this forum, in giving clear and consistent advice where possible.
Posted: Wed Jul 22, 2009 7:05 pm
by kallis3
Just caught up with this John.
Great news, so pleased that your payments have been reduced.
Good luck and keep posting to let us know how you are getting on.
Posted: Wed Jul 22, 2009 9:04 pm
by Skippy
That's really good news John. Good luck to you and your wife for the rest of your IVA x