www.iva.co.uk

my supervisor in my i.v.a dosn't seem to be giving us their full attention and send out letters wanting documents but not explaining things properly giving an example they have recently sent out our review details and given us the paper work to work out how much we owe from our commision they did this in our first and second year but they have given us the statement of means for the first year not our recent one we have now recieved a breach of contract saying we owe them money but no explanation of haw they come up with the fugure cxan we transfer our i.v.a to another company?

Transfering under your own steam is notoriously difficult and can be a lenghty and costly process. Best advice is to try and work with your current IP. Outline the questions that you need answered and ask to speak with someone more senior if you are not satisfied with the responses you are receiving. Ultimately you could complain to the regulatory body if you were still unhappy.

I would try and work with your current IP and talk through the difficulties you are having with them and see if they can be resolved.
Maybe its just a communication problem and if you are unhappy ask to speak to someone higher in the company
Good luck
Emma x

Have you actually spoken to your IP directly?? If not you can get there details from the Insolvency website I believe

You can e-mail your IP directly by finding their e-mail address on the homepage of the Insolvency Service's website under "Find an IP". Which firm are you with and we may be able to help you find it.

thank you all for your support we have had more support on here in the past 24 hrs than with our ip in 2 yrs

we are with Gibson Booth but we havent spoken to our supervisor since our first meating in 2006 we have to go through a secetary and we have had 3 in the past 2 yrs although our statement of means have changed and we are now paying out more than we were we are still paying our enitial payments . we have been onto moneyexpert and done the complete expenditure v income and found we are in the negative but our statement of means says we have money to spare because we havent got all our expenditure on the forms.We have the email address and phone numbers but they seen to have lost interest in us since they started advertising nationaly last year they are a local company that is why we went with them because we could go and talk to them in a 1.2.1 capacity.also our payslips were to be sent 3 monthly now they want them 12 monthly which is a pain for us as i get paid weekly its a lot of payslips to keep and leaves us a lump sum at the end of the year to find if we earn a lot on commision


sorry for the rambaling

As they are local to you why not arrange an appointment with the Supervisor so you can express your concerns to him/her directly.