Posted: Sat Dec 29, 2007 3:11 pm
Some of you may have seen my post of yesterday regarding the rough ride I appear to be getting from my IVA company....see below
This brings into question the subject of which IVA company to go with and I like many others I suspect did not happen upon this excellent forum and its sound advice until I was well into the process. I found myself looking on the web to find a debt company to choose to take my case on, of course it is a subject which none of us are proud to be in and we dont particularly wish to discuss our innermost secrets with numerous deby advisors until we make a decision. I chose Thomas Charles for no particular reason other than they appeared very professional and were sympathetic and appeared to know their business. I did not realise at that early stage that they were what is known as an introductory company and they would not actually be the company who would prepare my proposal etc, once they had completed their intial preparation, they passed me on to Wilson Phillips who I was told was their parent company who then prepared the proposal and dealt with the creditors meeting etc.
My IVA was approved at my creditors meeting on 17th Dec. which was a Monday, on the following Friday I got a call from the IP company Wilson Phillips who are part of Accuma saying that due to a problem with their systems and the large amount of modifications I had they had been unable to register my iva with a court within 4 days and therefore my meeting had been what they called "internally adjourned" until 28th Dec. This sent me into wild panic but I was told that it would not prevent the iva being approved as the majority of creditors were in favour in any case.
I also received a letter from them just before xmas with the chairmans report together with a notice of adjournment until 28th Dec at 13.30hrs.
Strangely enough I have also received a letter from Egg that they had been advised my IVA had been accepted.
Anyway....today I waited for a call from Wilson Phillips with the result of the meeting, failed to get one so I tried to ring them on just about every number I have only for it to ring out!!!!
My suspicion is they are closed for xmas, but in tht case why schedule a creditors meeting for 28th???I am not sure if this procedure is standard practice, but I would have much preferred to have had one company dealing with me throughout. In hindsight I would have taken a different route, the way that I have been treated since my creditors meeting is extremely shoddy and I am not particulary happy to say the least. I paid over £1000 to Thomas Charles up front and expected a more professional service than I have received. It would appear that once they have received these fees they have no further concern with their clients, indeed I have not had one phone call from Thomas Charles since they passed the file to Wilson Phillips. I know there are a couple of Thos Charles People on this forum and I would be interested in their views on this....In addition I would like others to learn from my experience to take their time before going with the first company you come across.
This brings into question the subject of which IVA company to go with and I like many others I suspect did not happen upon this excellent forum and its sound advice until I was well into the process. I found myself looking on the web to find a debt company to choose to take my case on, of course it is a subject which none of us are proud to be in and we dont particularly wish to discuss our innermost secrets with numerous deby advisors until we make a decision. I chose Thomas Charles for no particular reason other than they appeared very professional and were sympathetic and appeared to know their business. I did not realise at that early stage that they were what is known as an introductory company and they would not actually be the company who would prepare my proposal etc, once they had completed their intial preparation, they passed me on to Wilson Phillips who I was told was their parent company who then prepared the proposal and dealt with the creditors meeting etc.
My IVA was approved at my creditors meeting on 17th Dec. which was a Monday, on the following Friday I got a call from the IP company Wilson Phillips who are part of Accuma saying that due to a problem with their systems and the large amount of modifications I had they had been unable to register my iva with a court within 4 days and therefore my meeting had been what they called "internally adjourned" until 28th Dec. This sent me into wild panic but I was told that it would not prevent the iva being approved as the majority of creditors were in favour in any case.
I also received a letter from them just before xmas with the chairmans report together with a notice of adjournment until 28th Dec at 13.30hrs.
Strangely enough I have also received a letter from Egg that they had been advised my IVA had been accepted.
Anyway....today I waited for a call from Wilson Phillips with the result of the meeting, failed to get one so I tried to ring them on just about every number I have only for it to ring out!!!!
My suspicion is they are closed for xmas, but in tht case why schedule a creditors meeting for 28th???I am not sure if this procedure is standard practice, but I would have much preferred to have had one company dealing with me throughout. In hindsight I would have taken a different route, the way that I have been treated since my creditors meeting is extremely shoddy and I am not particulary happy to say the least. I paid over £1000 to Thomas Charles up front and expected a more professional service than I have received. It would appear that once they have received these fees they have no further concern with their clients, indeed I have not had one phone call from Thomas Charles since they passed the file to Wilson Phillips. I know there are a couple of Thos Charles People on this forum and I would be interested in their views on this....In addition I would like others to learn from my experience to take their time before going with the first company you come across.