Posted: Thu Nov 22, 2007 10:50 pm
Various banks come in for quite a lot of flak
on here, so i thought i would post some praise.
We have had a Co-op Cashminder account since
the start of our IVA and have found the staff to be
polite, efficient and friendly.
This week, due to an admin cock up Mrs Torch's
pay cheque was late being paid in, we paid some cash
in to make up a shortfall but too late to stop
a direct debit failing for insufficient funds,
and a charge being placed on our account.
I was really fretting about getting into trouble as
an overdraft is a no-no on this account, so rang them
tonight to apologise.
The lady i spoke to could see we had paid in some cash
to try to recover the situation, so they cancelled
the charge!.
The Co-Op rocks.[:)]
Aucto Splendore Resurgo.
(7 down, 53 to go)
on here, so i thought i would post some praise.
We have had a Co-op Cashminder account since
the start of our IVA and have found the staff to be
polite, efficient and friendly.
This week, due to an admin cock up Mrs Torch's
pay cheque was late being paid in, we paid some cash
in to make up a shortfall but too late to stop
a direct debit failing for insufficient funds,
and a charge being placed on our account.
I was really fretting about getting into trouble as
an overdraft is a no-no on this account, so rang them
tonight to apologise.
The lady i spoke to could see we had paid in some cash
to try to recover the situation, so they cancelled
the charge!.
The Co-Op rocks.[:)]
Aucto Splendore Resurgo.
(7 down, 53 to go)